Bright ideas. Brilliant Solutions.

STG Aerospace is trusted by the Aerospace industry for emergency exit marking and cabin lighting solutions. Established in 1995, we have a strong heritage in the design, manufacture and certification of system solutions.  Our lighting solutions are line-fit for most aircraft manufacturers (including Airbus, Boeing & Embraer) and are operating on over 10,000 aircraft with some 300 airlines worldwide.

Globally we are a growing SME, with our head office in Cwmbran, South Wales and an additional manufacturing facility in Miami, Florida.

As specialist aerospace manufacturer, we push the limits of design and problem solving, through international collaboration, trusted technical experience and a shared sense of purpose. At STG Aerospace YOU are how we excel.  That’s The STG Way.

 

What do we offer?

  • Competitive salary
  • Performance related bonus
  • 25 days holiday + UK Bank Holidays
  • Working Hours (unless specified) are 37.5 hours per week and Fridays 1pm close
  • This role is open to flexible/hybrid working
  • Pension Scheme
  • Group Life Cover
  • Employee Assistance Programme

 

Sales Coordinator

Key responsibilities include:

  • Sales Administration – respond to customer enquiries via e-mail and phone, prepare quotations. The successful candidate will be responsible for ensuring that all orders are processed to agreed timescales, and to provide a high level of customer service. You will ensure orders are input accurately in the agreed format, to agreed timescales. Other tasks will include ensuring that customer queries are responded to within agreed Service Level Agreements (SLA) and dealt with, processing quotes, maintaining client records, liaising with finance for credit terms.
  • Pro-actively manage and grow sales with defined customers and projects for STG. Make outbound follow-up calls to customers via telephone and e-mail.  Be able to identify cross-sell and up-sell opportunities and pass these on to the Sales team.
  • Business partner – act as a Sales business partner, working together with our internal and external sales, operations, and finance teams supporting strategic and operational initiatives to accelerate revenue/bookings, increasing Sales productivity and shorten the lead-to-close cycle.
  • Act as a back-up to other Sales Administrators in and outside of EMEA and be the first point of contact for our customers
  • Sales Performance – partnering with sales management, review sales performance support sales mgmt., to take appropriate action. Provide reports and analysis as requested as a key input to improve sales performance.

 

Desired Skills and Experience

  • An organised, conscientious self-starter/team player with excellent written and oral communication skills (English language; speaking multiple languages would be a plus).
  • Experience in a sales support environment
  • Able to demonstrate experience and proficiency in preparing, analysing and reporting out on company data – and providing recommendations for action.
  • Detail-oriented and capable of multi-tasking efficiently to a high accuracy.
  • Highly proficient with Microsoft Word and Excel. The ideal candidate will have experience of Sage would be an advantage
  • Comfortable working as a cross-trained team member in a geographically-dispersed and fast-paced international environment, able to redirect efforts easily and maintain a consistent pace.
  • Outgoing and accommodating, yet able to enforce processes and standards as well as contributing to improve and building new processes
  • To be a customer advocate internally, always striving to deliver the best customer service
  • Excellent communication skills and the ability to work under pressure and to tight deadlines in a fast paced, accountable team environment.
  • To be eager to advance or create a career in sales administration.

 

What will help you succeed?

  • Be driven by excellence & attention to detail
  • Be energetic & creative
  • Demonstrate a 'Can do' attitude
  • Demonstrate analytical thinking
  • Self-motivated and work well under pressure to meet deadlines
  • Be flexible and work as part of a team.

 

Everything we do, we do with our people in mind. We raise funds for our charity partner Orbis, have wellbeing champions across the business and recognition awards to celebrate those that live our values, The STG Way. We are STG Aerospace. Join us!

We are passionately committed to being a truly inclusive and diverse company. We continue to enhance our culture of inclusion and diversity across all of our roles and actively encourage applications from all backgrounds and communities.

Please provide your CV to ukjobs@stgaerospace.com. Closing date is 31st May 2022: please quote job reference WNG0522.  

NO AGENCIES

We are always interested in hearing from world class talent to join us in us in the next stage of our growth. If you have a real passion for the passenger experience and want to be part of a global success story in aviation we’re ready to light the way for your success!

Send your CV to ukjobs@stgaerospace.com

Due to the large number of applications we receive, unfortunately we are unable to respond by email or telephone to candidates on the progress of their application. If you do not hear from us within 2 weeks of submitting your CV, please assume your application has been unsuccessful on this occasion.

Quick Quote

Get a Quick Quote