The security situation may have put some of our customer's data at risk.
On Tuesday 02 July we became aware that an "unauthorised party" gained access to our email data via one of our credit control email accounts. Currently, we believe only a minority of our customers who were contacted by our credit control department on or after 21 June 2018 are affected.
The data that is potentially at risk include customer contact information, such as email addresses, physical addresses, and contact names, and in a limited number of instances, partial bank details. No credit card details have been exposed as a result of the breach; however, we continue to investigate the situation and determine the scope of the incident.
We urge our customers and stakeholders to be extra vigilant when receiving emails containing our intellectual property, and should you receive an email from STG Aerospace regarding a financial transaction, you should check the source and contact us directly for authenticity.
We are disappointed that this happened and are committed to doing everything we can to make sure it never happens again. We have already taken steps to enhance our security systems. We will continue to work with our affected customers to mitigate any impact diligently.
As this process unfolds, we aim to update our customers and stakeholders in a transparent and timely manner as possible about new developments.
Should you have any questions, please contact me on 01760 723232 or email me at Tessa.firstname.lastname@example.org.